PO Box 162, Meeniyan, 3956, Victoria

0418 515 263

Terms and Conditions



  •   Colours are approximately only and can vary due to your device screen calibration.

  • Products can not be returned based on the wrong colour selection, as they are custom made to your specification

Made To measure items

  • Wait time is always listed on each product page at time of order. Please allow a week or two extra for Ridden Bridles

  •  Based on the measurements you provide I will review your order  and  may contact you if I have any questions regarding the  measurements. 

  •  Since each bridle/ Halter is made specifically for your horse, we are unable to accept returns or exchanges. 

  •  Carrington Saddlery holds no responsibility for incorrect measurements, and any alterations will incur fees. 

Returns and Exchange

  •  You will be responsible for paying for your own shipping costs for returning your item. All Shipping costs are non-refundable.


  •  Refund: If you are entitled to a refund under the ACL,  we will only give you the refund once evidence of fault is received by  us, or we have received the Product at our workshop (PO Box 162, Meeniyan, 3956, Vic) and inspected it  and assessed whether it is eligible for a refund under these Sales  Terms. Any refund we make will be by the same payment method used to  purchase the Product. 

  • Refunds are not paid  if you got what you asked for but simply changed your mind,  found it cheaper somewhere else, decided you did not like the purchase or had no use for it.  If you have a minor problem with a product or service, we will give you a free repair instead of a replacement or refund.  

  •  You may seek a refund or exchange of an item  purchased on the Site within 14 days of purchase. If you wish to seek  repair, replacement or a refund for a Product, or have an enquiry  relating to a Product, please contact us via email at info@carringtonsaddlery.com.au .  The email must be accompanied by proof of purchase, an image of the  Product and Product fault along with a short description of the fault  (where relevant). 

  • Any cancellation of an order that hasn't yet been started will incur a $20 admin fee. Any order cancellation that has commenced the making process will incur a 50% materials fee.  Refunds do not include Paypal  fees. 

  • Since made to measure bridles are made specifically for your horse we are unable to accept returns or exchanges.

Postage & Delivery

  • All our orders are shipped via Express Post Satchels with a tracking number.

  • Our in stock items are shipped within 2 -3 business days of your order.


 Carrington Saddlery  Accepts no liability for loss , damage ,injury or  consequent loss to Any person or animal due to misuse or failure of any  of our products.