Colours are approximately only and can vary due to your device screen calibration.
Products can not be returned based on the wrong colour selection, as they are custom made to your specification
Made To measure items
Wait time is always listed on each product page at time of order. Please allow a week or two extra for Ridden Bridles
Based on the measurements you provide I will review your order and may contact you if I have any questions regarding the measurements.
Since each bridle/ Halter is made specifically for your horse, we are unable to accept returns or exchanges.
Carrington Saddlery holds no responsibility for incorrect measurements, and any alterations will incur fees.
Returns and Exchange
You will be responsible for paying for your own shipping costs for returning your item. All Shipping costs are non-refundable.
Refund: If you are entitled to a refund under the ACL, we will only give you the refund once evidence of fault is received by us, or we have received the Product at our workshop (PO Box 162, Meeniyan, 3956, Vic) and inspected it and assessed whether it is eligible for a refund under these Sales Terms. Any refund we make will be by the same payment method used to purchase the Product.
Refunds are not paid if you got what you asked for but simply changed your mind, found it cheaper somewhere else, decided you did not like the purchase or had no use for it. If you have a minor problem with a product or service, we will give you a free repair instead of a replacement or refund.
You may seek a refund or exchange of an item purchased on the Site within 14 days of purchase. If you wish to seek repair, replacement or a refund for a Product, or have an enquiry relating to a Product, please contact us via email at email@example.com . The email must be accompanied by proof of purchase, an image of the Product and Product fault along with a short description of the fault (where relevant).
Any cancellation of an order that hasn't yet been started will incur a $20 admin fee. Any order cancellation that has commenced the making process will incur a 50% materials fee. Refunds do not include Paypal fees.
Since made to measure bridles are made specifically for your horse we are unable to accept returns or exchanges.
Postage & Delivery
All our orders are shipped via Express Post Satchels with a tracking number.
Our in stock items are shipped within 2 -3 business days of your order.
Carrington Saddlery Accepts no liability for loss , damage ,injury or consequent loss to Any person or animal due to misuse or failure of any of our products.